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Annual Report 2025–2026

A Year of Showing Up: Council by Council, Home by Home

FCO Programs Department · Year in Review

Council by Council, Home by Home

Behind every family navigating long-term care, the Programs Department was there — coaching councils, training home leadership teams, and resolving conflict when it mattered most.

228
Family Council consultations
680
Home leaders trained
60
Councils coached this year

1. Supporting Councils, Every Step

Direct coaching, conflict resolution, and skill-building with Family Councils.

228
Consultations with Family Councils
90% over target of 120
69
Coaching sessions delivered across 60 councils
11 homes
Supported through formal conflict resolution
vs. target of 6
63
Presentations & workshops for councils and homes
vs. target of 40

2. Building Home Leadership Capacity

Equipping licensees, staff, and administrators to lead well alongside families.

680 Home management staff completed leadership training, delivered across 27 sessions
193
Consultations with LTC home licensees & staff
more than 2× target of 90
6
Administrator forums held, helping homes without a council learn how to start one
vs. target of 2

3. Reach Across the Province

On the ground, in the system, and alongside our partners.

5 +4 Homes visited in person in Thunder Bay, plus 4 more supported remotely province-wide
192
Community partner engagement touchpoints — CLRI, OARC, AdvantAge Ontario & more
47
System planning meetings with MLTC & the Minister's office
31
Research project meetings with external stakeholders and research teams

Family Councils Ontario

Every consultation, coaching session, and forum this year existed because caregivers showed up for the people they love — and our Programs team showed up for them.

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