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What's New at FCO

Family Councils Ontario is excited to be working alongside St. Stephens Community House to provide a series of Conflict Resolution Training opportunities for Family Council Members, Administrators, and Staff in long-term care. Attendees will have...

Survey: Share your thoughts on customer service in long-term care

As consumers, we expect excellent customer service from the businesses with which we interact. We all have stories of when we are treated badly by service...

Common issues Family Councils face are the prevalence of conflict and disruptive behavior. Ongoing disputes among Council members and between members and home staff can have negative impacts on the overall collective...