Family Councils Foundations Program, Module 4: Terms of Reference & Code of Conduct

Overview

Strong family councils are built on clear agreements about how they work. Module 4 walks you through the two documents that make that possible.

Module 4 builds on the foundations developed in Modules 1, 2, and 3 by focusing on the practical documents that help family councils stay organized, accountable, and sustainable over time. It explores how Terms of Reference and Codes of Conduct support decision-making, confidentiality, trust, and effective collaboration.

The Family Councils Foundations Program supports family members and partners in care as they learn about family councils and their important role in long-term care homes. The program is about learning and building understanding. It is not a test, and you do not need to know everything to take part in a family council.

What you will learn

• Why Terms of Reference and a Code of Conduct matter
• What goes inside a Terms of Reference
• How to draft Terms of Reference for your council
• The essentials of a Code of Conduct
• How to keep these as living documents and protect confidentiality

Inside the course

1. Family Councils Foundations Program Overview & Module Orientation
2. Why These Documents Matter
3. Inside a Terms of Reference
4. Drafting Your Terms of Reference
5. Code of Conduct Essentials
6. Living Documents & Confidentiality
7. Module Summary & Close
8. Quiz Results & Certificate of Completion

Who this course is for

• New councils writing their first governing documents
• Established councils reviewing or updating their Terms of Reference
• Council executives responsible for governance and confidentiality