eLearning
Free, self-paced online courses for families, caregivers, family councils and long-term care home teams across Ontario. Learn how family councils work, how to lead one, and how councils and homes can work well together, at your own pace.
Jump to: Foundations Program · More courses · En français
Start here · 4 modules
Family Councils Foundations Program
Our newest program for family members and partners in care. Work through the four modules in order, or jump to the one you need. It is not a test, and you do not need to know everything to take part in a family council.

Module 1 · 8 lessons
Starting a Family Council
What family councils are, what Ontario law says they can do, and how to start or join one.

Module 2 · 7 lessons
Family Council vs. Family Advisory Committee
What the two have in common, the six key differences, and how to move from a committee to a council.

Module 3 · 7 lessons
Leadership Styles and Leading Family Councils
Leadership models, effective meetings, solution-oriented advocacy and handling conflict.
CertificateModule 4 · 8 lessons
Terms of Reference & Code of Conduct
How to draft the two documents that keep a council organized, accountable and sustainable.
For Council Assistants and home teams
Working together
For long-term care staff, administrators and Council Assistants who support a family council.

4 lessons · For home teams and councils
Working Collaboratively
Practical strategies that help long-term care staff, administrators and family councils build trust and work together.

4 lessons · For Council Assistants and staff
Family Council Assistant 101
The Family Council Assistant role, how assistants support a council, and best practices for working together.
For council members
Running a family council
Our original short courses on the basics of a council, keeping it running, and handling conflict.

5 sections · About 50 minutes
Family Councils 101
The fundamentals of a family council, the steps to start one, and the Fixing Long-Term Care Homes Act (2021) as it applies to councils.

4 sections · About 60 minutes
How to Run a Family Council
The policies and documentation a council needs to run smoothly, and strategies to keep it going once it is formed.

4 lessons · About 35 minutes
Conflict Resolution in a Family Council
Why conflict happens in councils, the behaviours that lead to it, and strategies for managing it well.
En français
Programme des fondements des conseils des familles
Les quatre modules du programme sont offerts en français. Gratuit, à votre rythme.
- Module 1Constituer un conseil des familles · 8 leçonsCommencer →
- Module 2Conseil et comité consultatif des familles · 7 leçonsCommencer →
- Module 3Leadership et animation des conseils · 7 leçonsCommencer →
- Module 4Cadre de référence et code de conduite · 8 leçonsCommencer →
Need help getting started?
Not sure which course is right for you, or want to use these with your council? Contact us at info@fco.ngo or call 1-877-622-9968.
