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eLearning

Free, self-paced online courses for families, caregivers, family councils and long-term care home teams across Ontario. Learn how family councils work, how to lead one, and how councils and homes can work well together, at your own pace.

FreeSelf-paced: start and stop any timeEnglish and FrenchCertificate with Module 4

Jump to: Foundations Program  ·  More courses  ·  En français

Start here · 4 modules

Family Councils Foundations Program

Our newest program for family members and partners in care. Work through the four modules in order, or jump to the one you need. It is not a test, and you do not need to know everything to take part in a family council.

Module 1 · 8 lessons

Starting a Family Council

What family councils are, what Ontario law says they can do, and how to start or join one.

Module 2 · 7 lessons

Family Council vs. Family Advisory Committee

What the two have in common, the six key differences, and how to move from a committee to a council.

Module 3 · 7 lessons

Leadership Styles and Leading Family Councils

Leadership models, effective meetings, solution-oriented advocacy and handling conflict.

Certificate

Module 4 · 8 lessons

Terms of Reference & Code of Conduct

How to draft the two documents that keep a council organized, accountable and sustainable.

For Council Assistants and home teams

Working together

For long-term care staff, administrators and Council Assistants who support a family council.

4 lessons · For home teams and councils

Working Collaboratively

Practical strategies that help long-term care staff, administrators and family councils build trust and work together.

4 lessons · For Council Assistants and staff

Family Council Assistant 101

The Family Council Assistant role, how assistants support a council, and best practices for working together.

For council members

Running a family council

Our original short courses on the basics of a council, keeping it running, and handling conflict.

5 sections · About 50 minutes

Family Councils 101

The fundamentals of a family council, the steps to start one, and the Fixing Long-Term Care Homes Act (2021) as it applies to councils.

4 sections · About 60 minutes

How to Run a Family Council

The policies and documentation a council needs to run smoothly, and strategies to keep it going once it is formed.

4 lessons · About 35 minutes

Conflict Resolution in a Family Council

Why conflict happens in councils, the behaviours that lead to it, and strategies for managing it well.

En français

Programme des fondements des conseils des familles

Les quatre modules du programme sont offerts en français. Gratuit, à votre rythme.

  • Module 1Constituer un conseil des familles · 8 leçonsCommencer →
  • Module 2Conseil et comité consultatif des familles · 7 leçonsCommencer →
  • Module 3Leadership et animation des conseils · 7 leçonsCommencer →
  • Module 4Cadre de référence et code de conduite · 8 leçonsCommencer →

Need help getting started?

Not sure which course is right for you, or want to use these with your council? Contact us at info@fco.ngo or call 1-877-622-9968.

More resources →